Return Policy

Cathy's Place Online Return Policy

  • We hope you enjoy your purchase. If not, please send it back to us!
  • The customer is responsible for return shipping. 
  • Shipping is free when you spend $100.00 or more.
  • If you receive free shipping and return your item shipping will be deducted.
  • If you are exchanging for the size, return and buy again.
  • Original and return shipping fees are non-refundable.
  • You may receive a full refund only within 7-days of receipt purchase. 
  • Item(s) must be un-worn, un-washed, un-altered and have the original tags attached.
  • Items are received within 7-days from the original purchase date.
  • Item(s) returned with makeup, deodorant, perfume or product stains will be returned to the customer. Additional shipping charges may apply. 
  • Returns will be processed within 1-3 business days of receiving the item(s). Shipping charges are non-refundable. 
  • For mailed in returns, we suggest you use a reputable carrier (USPS, UPS or FedEx) and have a tracking number.
  • We are not responsible for items lost while in-transit to us.
  • You are responsible for the shipping and handling of the returned item(s). Original and return shipping fees are non-refundable.
  • All returns must be shipped to Cathy's Place- 525 Route 28, West Yarmouth, MA-02673
  • If you have any questions, contact us directly at 508.394.0600
  • You may also contact us at
  • All returns must be authorized

Thank you for shopping with Cathy's Place!